Payment- A non-refundable initial payment/deposit is required to book all photo sessions. The initial payment/deposit is included in your total session fee. The balance will be due on the day of your session prior to session.
Prices and fees are non-negotiable.
Cancellation / Rescheduling Policy - Cancellations must be made 7 days in advance of your session date in order to receive full refund.
Each client is allowed one (1) rescheduling credit if rescheduled 72 hours prior. Any additional request to reschedule will forfeit deposit. * Rescheduling due to weather or any other conditions will be determined by SkatePhiMedia and will not count against your reschedule credit.
Late Arrival/Departure - You are scheduled for a particular timeframe for the courtesy of both clients and staff we ask that you are timely. If you arrive more than 20 minutes late you forfeit session and deposit is non refundable
Editing /Turnaround - Basic retouching (skin smoothing & teeth whitening) is included with your session fee. Additional modifications must be requested during your photo session and may require an additional fee and editing time.
You will receive an email with a link to your photo gallery 7-10 BUSINESS days after your photo session (with the exception of weddings and special requests).Prints will be available for pick-up 2-5 days after your selection is made (with the exception of weddings, prints larger than 24x36, and specialty products). Posting proofs via any social media platform is PROHIBITED and will forfeit any edited photo distribution!
Rush processing will cost $50 for next day delivery and $100 for same day. This applies to digital images and non-specialty prints. Image selections must be made immediately after the session.
Social Media Policy / Photographer usage: We encourage posting of images on Social Media provided SkatePhiMedia is given credit. Unless specified in writing, clients give SkatePhiMedia permission to use all images from your session (with or without name identification) in all media formats for advertising and marketing purposes. Clients are prohibited from altering the image (watermark removal, crop or apply photo filters). This is copyright infringement.
Printing: To maintain the highest quality image, SkatePhiMedia will not provide a print release form for printing outside of SkatePhiMedia.
Studio Etiquette: Children MUST be accompanied by an adult that can care for them during the session. Children are consider anyone under the age of 18.
Policies and procedures are subject to change at the discretion of SkatePhiMedia.
Covid-19 Update- In an effort to keep our staff, clients, and community safe, we will only allow up to 6 people in the studio at a time. Due to safety measures we’ve implemented, please do not arrive more than 15 minutes early for your session unless approval is provided by Management.We are adhering to CDC guidelines and practicing Social distancing. We are requiring you to sanitize your hands and a MASK is REQUIRED as you enter the studio. After each session we are disinfecting every touch point in the studio.We ask that you cancel or reschedule your session if you’re not feeling well!!